Exchange and return

Exchange and refund are available only in the case if by mistake was sent the goods not corresponding to the order (resort) or in the case of arrival of the goods, the integrity of the packaging or the contents of which were damaged, with the mandatory confirmation of this information by the postal employee of the carrier upon receipt of the parcel.

Online store GORMONS is not responsible for the delay and loss of goods due to the fault of the transportation company, does not compensate for lost profits, as well as moral damage in connection with such a delay.