Exchange and return

Exchange and return are available only if, by mistake, the goods were sent that did not correspond to the order (re-grading) or in the case of the arrival of the goods, the integrity of the packaging or the contents of which were damaged, with the obligatory confirmation of this information by the carrier's postal service officer upon receipt of the parcel.

Internet-shop GORMONS does not bear responsibility for a delay and loss of the product because of the transport company, does not compensate the lost profit, or a moral harm in connection with such delay.

Is it legal to buy this kind of products?
Because the law is different in most of the countries, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.

Any questions and nuances about customs in the country of departure - we decide and as soon as the parcel leaves the country of the sender, then all other questions and nuances, if any, are decided by the recipient.